MirrorSphere Brand Review

Why this exists. Customer-facing communications — email templates and KB articles — should all look like the same product. Until recently they didn't. This hub holds the rules (Standards), the proposed branded designs (mockups under KB), audit scorecards for both formats, and the brand voice exemplars used to align tone.

Use it to: review proposed designs, score existing content against the house style, look up rules, find audit drift, or feed Claude when formatting new content.

Applies to all formats

The Rulebook

Content Standards

The consolidated style guide covering brand DNA (palette, fonts, logo, footer), voice, email-template rules, KB-article rules, PDF rules, and the scoring criteria the audit scripts use.

Read →

Reference

Brand Voice Exemplars

Real customer-facing replies from MirrorSphere techs — the house tone distilled from production conversations. Used as few-shot examples for Claude when formatting new content.

Read →

By format

Email Templates

Halo Email Audit

Side-by-side review of all 289 HaloPSA email templates. Filter by class (Branded / Partial / Off-brand), origin (Standard / Custom), and audience (External / Internal). Plus scorecard and impact map.

Review →Scorecard

KB Articles

Knowledge Base Review

Six side-by-side mockups proposing the v2 branded KB template, plus the audit scorecard showing which existing articles align with the new standard. Both for team review.

Mockups →Scorecard

PDF Templates

Halo PDF Documents

The 52 HaloPSA PDF templates — invoices, quotes, statements, delivery notes, ticket prints, KB prints. Templates prefixed MS_ are MirrorSphere-built; the rest are Halo defaults or experimental variants.

Browse →Scorecard

Status

Email bundle: up to date

KB bundle: up to date

KB scorecard: generated

PDF bundle: up to date

Standards doc: rendered

Brand Review Hub.

Applies to all formats

By format

Status